In 2020, Zoho accused Freshworks of stealing its intellectual property. Freshworks was founded in 2010 by former Zoho employees Girish Mathrubootham and Shan Krishnasamy, creating a direct competitive and personnel connection between the companies. The source does not identify the specific technology allegedly misappropriated, quantify damages, or establish that Freshworks improperly used Zoho’s protected material.
The dispute proceeded as a lawsuit and was settled in 2021. The settlement resolved the litigation, but the source does not disclose its financial terms, whether either company admitted wrongdoing, or what restrictions or other remedies were imposed. Accordingly, the verified facts are the filing and settlement of Zoho’s allegations—not a judicial finding that Freshworks stole intellectual property. The case illustrates the legal risk that can arise when employees move between competing software companies, but the available source provides no evidence of a broader enforcement action or lasting regulatory penalty.